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Privacy Policy – YourData Network

Introduction

Welcome to YourData Network. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, website, and products.

1. Who We Are

YourData Network is a company dedicated to providing access to the decentralized internet, offering products, services, and information that empower individuals and businesses to control their data and privacy.

2. Information We Collect

We may collect the following categories of personal data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Contact details (Address, country of residence)
  • Device information (IP address, browser type, operating system)
  • Usage data (Interaction with our website, services, and communications)
  • Payment details (if applicable)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our services
  • To process transactions and manage your account
  • To communicate with you, including responding to inquiries and sending updates
  • To improve our products, services, and website

4. Sharing Your Data

We do not sell your personal data. We only share personal data with third parties when this is necessary to provide our services, to comply with a legal obligation, or when we have your consent. With parties that process personal data on our behalf, we make appropriate agreements to protect your data.

Price estimates, OwnBrain news and email via Brevo

If you request a price estimate through our website, we use your name, organisation, email address, the number of users, your additional information and, if you provide it, your phone number. We do this to send you a price estimate and to contact you. If you sign up for news about new OwnBrain features, we only use your email address, and only after you have confirmed your sign-up by email. The legal basis is your consent. You can withdraw it at any time, using the unsubscribe link in every email or via hello@yourdata.network.

With each request or sign-up, we also record which page and which link brought you to us, for example a LinkedIn post or a newsletter. This shows us which channels work.

To store this data and send email, we use Brevo (Sendinblue SAS, Paris) as a processor, under a data processing agreement. Brevo stores the data within the European Union.

We keep price estimate data for up to two years after our last contact, and a news sign-up until you unsubscribe.

Startklaar OwnPhone: your preparation and your session

If you have ordered Startklaar OwnPhone, you get a personal page to prepare for your session. We only use what you fill in there to prepare and carry out your session. This covers: the type of phone you have now, where your contacts are stored and roughly how many there are, the email address we will set up on your OwnPhone, the address of your Nextcloud, the app you use most, your browser, whether the camera and microphone test worked, and your agreement to the arrangements for the session. We never ask for your passwords or your contacts file; those stay with you. Your camera image and sound stay in your own browser. The legal basis is the performance of the contract.

If you choose an email address, we look up the settings of the mail server. For this we only use the domain name, for example example.com, and we look it up with the domain itself and in the public Thunderbird database. We do not send your email address itself.

Our team member who carries out your session sees your answers in our support system. To remind you of steps that are still open and of your appointment, we record in our email system how far you are, which steps are still open and the date of your session. Your answers themselves are not stored there.

Three months after your session, we delete what you filled in, including the personal link. If you cancel your order or get a refund, we do this after 30 days. If no session takes place, at the latest six months after your order. After that we only keep when you completed which step and that you agreed to the arrangements, in case there is a question about your session later.

5. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and strict access controls.

6. Your Data Rights

Depending on your location, you may have the right to:

  • Access your data and receive a copy
  • Correct inaccurate data
  • Request data deletion
  • Restrict data processing
  • Object to data processing
  • Withdraw consent (if applicable)

To exercise any of these rights, email hello@yourdata.network. If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

8. Cookies, statistics and third-party services

Our website only uses cookies that are needed for the site to work: your language choice, your shopping cart and, if you log in, your session. These do not require consent.

To understand how the website is used, we measure visits with Matomo, on our own server. We do this without cookies. We shorten your IP address before it is stored. We do not share this data with anyone and we do not use it to build profiles of individuals. Data per visit is kept for 400 days; after that, only aggregated figures remain. We do this on the basis of our legitimate interest: understanding what visitors are looking for, so we can improve the website. If you want to object, email us at hello@yourdata.network.

YouTube videos only load when you click play yourself. At that moment your browser connects to YouTube (Google), and YouTube may set cookies. Google's privacy policy applies to that.

We protect our contact form against spam with Cloudflare Turnstile. Cloudflare processes technical data from your browser, such as your IP address, only to check that you are human.

An overview of the cookies on our website can be found in our cookie policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or website notification.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Last Updated: 02-11-2026